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Sanderson’s Auction Room FAQ’s
Auctions occur monthly at our Andrew Street auction house in Hartlepool on Saturday’s starting around 10am.
How it works
If you would like to bid at the auction please download and complete the registration form, hand the form to a member of staff at reception to receive your unique bidding number. A £2 refundable deposit is required to obtain a bidding card.
If you cannot make it to the auction and would like to leave a commission bid please download and complete the commission form, you can hand the form to a member of staff at reception or email it to firstname.lastname@example.org
If you have bought items in the auction they must be paid for on the day of the sale and collected no later than 3 working days after the sale. Goods that remain unpaid / uncollected after the 3rd working day will be re-sold and bidders may be asked to leave a deposit to participate in future auctions.
Auction Viewing / Auction Day
Auction viewing is open for 9.00am – 4.30pm Mon – Fri and 8.30am – until the start of the auction at 10am. Children are not permitted on auction day.
We strongly recommend during viewing you thoroughly inspect the items you wish to bid on as refunds are not given, a member of staff is on hand to assist you with any questions you have about the items in auction, however, neither the seller nor we, as the auctioneers, accept any responsibility for their condition.
How do I bid?
Come down to the auction rooms before the start of the sale to register, you’ll then be given a unique bidding number to use when you bid on items in the auction.
If you want to save time on the auction day, you can come down to the auction rooms up to a week in advance of the auction and register beforehand. Note: your unique bidding number is only applicable for that day’s bidding (i.e. not for any future auction) Bidding cards are to be returned at the end of each auction.
A £2 refundable deposit is required to obtain a bidding card.
Can I bid ‘without’ being at the auction?
Yes! – all you need to do is write your name and number on a commission sheet, and the item(s) you are interested in, and the amount you wish to bid, we’ll call you should you be successful. Commission sheets are available from Sanderson’s – just call us on 01429 862600 or download our commission bid forms here: PDF format | Word format
How do I collect any successful bids?
If your bid is successful, and the auction has drawn to a close (around 2pm), you must pay for and if possible collect your goods on the day of the auction. Sometimes, it may be possible to make a payment during the break in the sale. We will hold goods you have bought free of charge for three working days after the auction, however after that point any goods remaining uncollected will incur a holding fee.
How do I get items home?
Ask at the auction about local delivery rates – we’d be happy to ensure your purchases are safely transported home or to your workplace.
Charges and fees
20% Commission is added to the hammer price on all items (inc. VAT). Delivery is available upon request (charges vary, please contact us at email@example.com details).
What is the Auction Refund Policy?
The auctioneers and the sellers accept no responsibility for the purchase of items sold on auction days, no money will be refunded on any lots. We are dependent on information provided by the seller and whilst we may inspect lots and act reasonably in taking a general view about them, we are normally unable to carry out a detailed or any examination of lots in order to ascertain their condition in the way in which it would be wise for a buyer to do. Intending buyers have ample opportunity for inspection of goods and, therefore, accept responsibility for inspecting and investigating lots in which they may be interested. Neither the seller nor we, as the auctioneers, accept any responsibility for their condition.
Can you value my item(s) before I send it to auction?
Yes, we offer free auction valuations for small items on the day of auction before 10am. Alternatively you can send us a picture via email at firstname.lastname@example.org or bring your item(s) to the auction room, we can also visit your premises and give you an approximate auction valuation.
What are the costs to sell my item(s) at auction?
We charge £2 per item to be included in the sale and 0.50p per item for goods that require PAT testing. When your item(s) is sold 20% commission is charged. If you decided to place a reserve price on your item(s) and it does not sell, it is automatically entered into one further auctions, if after the second sale the item(s) is still not sold and is not collected within three working days the item(s) will be disposed of and a disposal fee will be charged. A 10% offering fee will be charged for any reserve items that do not reach reserve.
What happens when my item(s) are sold?
After the auction you must contact us at email@example.com or (01429) 863399 and we will let you know if your item(s) sold, we will then let you know how much your items sold for and the relevant sale / fee deductions. Payment will then be made via bank transfer or cash (under £40) and sent to you ten working days after the auction date subject to the auctioneer receiving the amount due from the purchaser.
Do you have on-site catering?
Yes, We have external caterers serving delicious hot and cold food and drinks plus a variety of snacks.
A withdrawal fee of 10% plus VAT of the reserve price for items in our auction (minimum £10).
Items without set reserves have a fixed withdrawal fee of £10 per item. Items cannot be withdrawn on the day of the auction.